1.  Initial Contact: You call us and we will discuss your specific needs.

2.  Proposal: If we can help, you will receive a simple overview describing possible next steps.

3.  Letter of Intention: If you would like to proceed, we will send you a letter of intent or a contract.

4.  Needs Identification: We then begin the process of assessing your natural abilities using the Highlands Ability Battery and other tools.

5.  Assessment Results and Analysis: You will receive feedback that identifies a combination of coaching and development resources for your individual needs.

6.  Coaching and Development: We provide a full range of coaching techniques and development methods to help you apply your natural abilities.